Privacy Policy

Here are the types of information we collect about Titan N2 Ltd customers, partners and suppliers and how we may collect, store, use and share that information.

We only collect information about you to effectively deliver our product and services or to help us improve customer experience.

 

We collect information about you for the following reasons:

  • Communicate with you for business purposes only;
  • Respond to any requests you have made for information;
  • Notify you of new or special offers and services;
  • To provide you with the best possible service.

What information we collect and what we may need it for and do with it:

Basic Account Information

From you in order to respond to a request or deliver a service.

Transaction and Billing Information

Additional personal and payment information that is required to process the transaction and your payment, such as your name, bank details or other financial information, place of work and contact information including telephone number and email address.

Our Website

When you complete any contact forms, or use the live chat service on our website, to help us respond to your inquiry and monitor service quality.

Email Communications

To keep you up to date on relevant news about Titan N2 Ltd and our products and services. You can unsubscribe at any time by clicking on the unsubscribe option included in all our e-mail correspondence.

Information We Collect Automatically

IP Addresses, Internet Browsers, Operating Systems, Domain Names: When you enter our website, we may collect your computer’s IP address. The IP address does not identify you as an individual, but does identify your Internet service provider. Other non-personally identifiable information that we may collect include the type of Internet browser used, the type of computer operating system used, and the domain name of the website from which you visited our site. The information is aggregated to provide broad demographic information, such as the geographic location of visitors and how long they stay on our site. Collecting this type of information allows us to administer our site, diagnose server problems, analyse trends and statistics, and provide better customer service.

Cookies

When you visit our website, we may send “cookies” to your computer. A cookie is a small text file or piece of data that a website that you visit can place or save onto your computer. Cookies do not themselves contain any personally identifiable information. However, if you provide such personally identifiable information to us (such as by registering for an Internet related service or password provided by us), such information may be linked to the data stored in the cookie. There are two types of cookies. The first type saves a file for a longer period of time onto your computer, and it can remain on your computer after you shut it off. Such cookie could, for example, be used to tell a visitor what information on the website has been updated since his or her last visit to that website. The second type of cookie is called “session cookie.” While you are visiting a website, session cookies are temporarily stored in your computer’s memory. This could be done, for example, to keep track of what language you have chosen at the website. Session cookies are not stored for a long period of time on your computer, since they disappear when you close your web browser. We may use third parties to assist us in collecting or processing information obtained through cookies.

 

We may use cookies for a number of reasons, such as:

  • to compile anonymous statistics related to patterns and trends of browsing;
  • to conduct marketing research;
  • to user adapt website content or functions;
  • to provide assistance to, or track site visits of users, of certain Internet-based services.
Sharing your information with relevant Third Parties

Other than our authorized third party representatives or formal partners, Titan N2 Ltd will never share your details with third parties without your express prior permission. Please note this Privacy Policy only covers the collection of information by Titan N2 Ltd and does not cover the collection of information by third parties.

How to access or delete your information

You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How we keep your personal information safe

Titan N2 Ltd uses a variety of security measures to help protect and maintain security, integrity and availability of your information.

How long we retain your personal information

We retain your information only as long as is necessary for the purpose for which we obtained it and any other relevant and permitted linked purpose.

We restrict access to your information to only those persons who need to use it for the relevant purpose.

Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised or destroyed securely.

 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us.